AV Support

As the sole UK importer of all Vogel’s audio visual mounting solutions, Turnstone AV is a specialist in the range and is therefore able to offer support, advice and guidance at any stage; providing dedicated account management to resellers and a lifetime warranty on all solutions.

In the first instance of our AV support, please review our Frequently Asked Questions section which we hope will answer any questions you may have.
If, after review, you have not found the answer you require, please contact us and our team of experts will be happy to help.

T: 0330 2020 980 | E: service@turnstoneav.com

Frequently Asked Questions
How do I become a Vogel’s reseller?
What methods of payment do you accept?
Where can I get a copy of your ‘Terms and Conditions of Sale’?
How soon can I expect to receive an order?
Do you offer a drop-ship service?
Can I arrange to collect my order?
Do you have a Showroom?
Do you give volume discounts?
How do I place an order?
How can I make sure I am selecting the right product?
Where can I find product information?
Do you sell to the end user or general public?
What is the warranty period on Vogel’s products?
My customer/I have a warranty issue. What should they do?
I am a retailer. What additional services can you offer me?